Privacy Policy

Last updated: March 18, 2026

XGenius Apps LLC ("we," "our," or "us") operates the Electric Genius platform, including the website at electricgenius.app and the associated application at app.electricgenius.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, business name, and billing information when you create an account.
• Customer Data: Information about your customers that you provide or that customers provide through the platform, including names, email addresses, phone numbers, and job details.
• Communications: Email and SMS message content processed through our platform for the purpose of lead management, bid generation, and appointment scheduling.
• Usage Data: Information about how you use our platform, including log data, device information, and interaction patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Electric Genius platform
• Process and manage leads, generate bids, and facilitate scheduling on your behalf
• Send transactional messages including appointment confirmations, bid notifications, and scheduling reminders via email and SMS
• Process payments and manage subscriptions
• Provide customer support
• Detect and prevent fraud or abuse

3. SMS Messaging

When you or your customers interact with the Electric Genius platform via SMS:

• Messages are processed by our AI system to provide automated responses, appointment management, and business communication
• Message content is stored as part of conversation history to maintain context and provide better service
• We do not sell, share, or use SMS data for marketing or advertising purposes
• Message and data rates may apply based on your carrier's plan
• Users can opt out of SMS messages at any time by replying STOP to any message

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party services that help us operate our platform, including Twilio (communications), Stripe (payments), Resend (email), Supabase (database), and Anthropic (AI processing). These providers are bound by their own privacy policies and data processing agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption of data in transit and at rest, secure authentication, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications by replying STOP
• Cancel your account at any time

8. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@electricgenius.app